I've recommended Andersen and this contractor to a bunch of neighbors. I appreciate the contractor to think out of the box and find a solution. It ended up saving Andersen some money because they would have taken a huge hit and loss had they had to redo the whole order. It took less time than it would have taken to redo the order with the right windows. He was great in terms of trying to make the best out of a potentially very bad situation. I'm doing additional work and the fact that he was authorized by Andersen with the extended warranty was a big deal for me. It worked out and I put a lot of that to our contractor. It took nine months to get the windows in from the time that we ordered them. It took three months to get the part in that they needed. We decided that would be the better way and he negotiated with Andersen, that Anderson would pick up the extra labor material cost for redoing all the trim. What we ended up doing was the contractor was able to put the windows in, but they had to redo all of the framing on the interior and exterior and they needed to get a certain part from Andersen. We weren't super excited about that because it'd taken six months to get the windows in the first place. One of the options was to return a $20,000 worth of windows to Andersen and have Andersen remake them. There were a couple of different options for how to deal with that. We have a 4-inch exterior wall and the windows that were sent were for a 6-inch exterior wall. When the contractor came to install the windows, they opened the first one up and found out that Andersen had sent the wrong windows. Once we ordered the windows, it took six months to get the windows in. The biggest issues that I had were related to supply chain. That claim filing was handled extremely well by the selling dealer. Fortunately, the replacement of the additional frame expanders we needed to complete our project are actually gonna come in before we need them. So the selling dealer, Smith Doors & Windows coordinated filing of the claim with the Andersen Windows. ![]() We had to order a 12-foot units and the ones that came in were 8.5 foot. ![]() There was a mess up on our order for the frame expanders. The only thing that I had an issue with is there's no locking mechanism for these windows being in a commercial install. I talk with their project lead every day.Īs far as the windows, we're happy with the overall quality. It's the Exterior Specialties Incorporated. So, we had confidence in what they could do. We got some competing proposals, but the one we selected was also a contractor that had roofed the same facility about two years before as a subcontractor. ![]() Right now, they're at about six windows a day. When they were working on the ground, they were installing about six to seven windows a day. *Values are based on comparison of Renewal by Andersen® double-hung window U-factor to the U-factor for clear dual-pane glass non-metal frame default values from the 2006, 2009, 2012, 2015, and 2018 International Energy Conservation Code “Glazed Fenestration” Default Tables.As far as installation, it was estimated that they could install about two windows a day. *See Renewal by Andersen® Products and Installation Transferable Limited Warranty for details. Enhance your home’s appearance and performance at prices that ensure you receive incredible value. Affordable: Homeowners agree that Renewal by Andersen is a brand that offers products that fit their budget.Green: Our windows use High-Performance Low-E4 ® glass, which is 56% more efficient in summer and 47% more efficient in winter as compared to ordinary glass panes.* These efficiency levels allow you to save money and reduce energy usage.Fibrex ® material never requires painting and will not crack, pit, corrode or rot.* Durable: These window frames and sash are constructed from our Fibrex ® material, which offers the strength and insulation value of wood with the low maintenance features of vinyl.When it’s time for your double-hung window installation, you can count on our services for key advantages: Renewal by Andersen offers one of the strongest window and door replacement limited warranties you will ever find.* This support is our way of standing behind what we do, giving you confidence in superior products and devoted customer service. We strive to be more than a window installation company, making a difference throughout our community and providing unrivaled value to customers that need our help. Homeowners agree that Renewal by Andersen is a brand that differentiates itself from other window and patio door brands. Why Should You Work With Renewal by Andersen?
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